Customer Experience Manager – Goregaon , Mumbai
Roles and Responsibilities
POSITION - Customer Experience ManagerQualification: Graduate
Work experience in years: 8 years + Customer experience role
Job Description:
Implementing change that anticipates and addresses customer questions, needs and complaints
Segmenting customers and audiences into meaningful groups
Drive & Improve NPS within in-house and vendor teams.
Constantly improve customer journeys for better experience
Drive CX across teams thru customer connects and improvements
If you are interested, please send me your updated resume in word format document at [email protected]
Role:Customer Success Manager
Salary: 7,00,000 - 9,00,000 P.A.
Industry:Insurance
Functional Area:Customer Success, Service & Operations
Role Category:Customer Success
Employment Type:Full Time, Permanent
Key Skills
Education
UG:Any Graduate
Company Profile
Mega Hr Consultant
Mega Hr
Company Info
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View Contact Details+
Recruiter Name:Riddhi
Contact Company:Mega Hr Consultant
Telephone:8655546080
Website:http://careers.megahr.co.in