Customer Experience Manager – Goregaon , Mumbai

Roles and Responsibilities

POSITION - Customer Experience Manager

Qualification: Graduate

Work experience in years: 8 years + Customer experience role

Job Description:

Implementing change that anticipates and addresses customer questions, needs and complaints
Segmenting customers and audiences into meaningful groups

Drive & Improve NPS within in-house and vendor teams.

Constantly improve customer journeys for better experience

Drive CX across teams thru customer connects and improvements


If you are interested, please send me your updated resume in word format document at [email protected]